We understand you might be moving on or just switching to a free account. If there’s anything we could do better, we’d love to hear your thoughts.
After you cancel, your paid features will remain available until the end of your current billing cycle. Here’s how to cancel your Apple or Google subscription:
In the iOS app
- Tap your profile image at the top left.
- Tap My account.
- Scroll to the bottom and tap Cancel subscription.
- Tap Continue cancellation.
Or learn about how to cancel your subscription through the Apple App Store.
Note
MEGA n’a aucune visibilité ni aucun contrôle sur le système de facturation Apple et est pas en mesure de rembourser les paiements Apple.
Pour savoir comment demander un remboursement sur l’App Store d’Apple, rendez-vous sur leur site de prise en charge.
In the Android app
- Tap the main menu at the top left.
- Tap My account.
- Tap the three-dot menu at the top right.
- Tap Cancel subscription.
- Tap Continue cancellation.
Or learn about how to cancel your subscription through the Google Play Store.
Tip
If you don’t see the “Cancel subscription” button, it means your plan won’t renew automatically, so there’s nothing else you need to do.